Refund policy

Refund & Return Policy

At baecompartnersllc , your satisfaction is our priority. We stand behind the quality of our products and offer a simple, transparent 30-Day Return Policy for your peace of mind.

1. 30-Day Return Policy

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused, unworn, and in original condition

  • The item must be in its original packaging

  • Proof of purchase (order number or receipt) is required

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Used or damaged products (not due to our error)

  • Items returned without original packaging

  • Final sale or clearance items (if mentioned)

3. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos of the product and packaging

We will arrange a replacement or full refund at no extra cost.

4. How to Start a Return

To initiate a return, please contact us at:

📧 cruddlestore@gmail.com

Our support team will provide return instructions.
Please do not send items back without contacting us first.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping service as we are not responsible for lost returns.

6. Refund Process

Once we receive and inspect your return:

  • You will be notified of approval or rejection.

  • If approved, refunds will be processed to your original payment method within 5–10 business days.

Please note: Your bank or card provider may take additional time to process the refund.

7. Order Cancellation

Orders can be canceled within 12 hours of purchase.
After processing begins, cancellations may not be possible.

8. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again

  2. Contact your credit card company

  3. Contact your bank

If you still need assistance, email us at cruddlestore@gmail.com

Our Promise

At Cruddle Store, we are committed to providing high-quality products and a stress-free shopping experience. Your trust means everything to us, and we’re always here to help.